ÉCONO COOP'S PRIVACY POLICY

What Personal Information About Customers Does Écono Coop Collect?

We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:

• Information You Give Us

  We receive and store any information you provide in relation to Écono Coop Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Écono Coop Services.

• Automatic Information

  We automatically collect and store certain types of information about your use of Écono Coop Services, including information about your interaction with content and services available through Écono Coop Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Écono Coop Services and other content served by or on behalf of Écono Coop on other websites.

• Information from Other Sources

  We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

For What Purposes Does Écono Coop Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products and services

  We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers.

• Provide, troubleshoot, and improve Écono Coop Services

  We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Écono Coop Services.

• Recommendations and personalization

  We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Écono Coop Services.

• Provide voice, image and camera services

  When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.

• Comply with legal obligations

  In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

• Communicate with you

  We use your personal information to communicate with you in relation to Écono Coop Services via different channels (e.g., by phone, email, chat).

• Advertising

  We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

• Fraud Prevention and Credit Risks

  We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Écono Coop, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve Écono Coop Services, we use cookies and other identifiers.

Does Écono Coop Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below:

• Transactions involving third parties

  We make available to you services, products, applications, or skills provided by third parties for use on or through Écono Coop Services. For example, you can order products from third parties through our stores, download applications from third-party application providers from our app store, and enable third-party skills.

• Third-party service providers

  We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

• Business transfers

  As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Écono Coop or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

• Protection of Écono Coop and others

  We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Écono Coop, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission by using encryption protocols and software.
• We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

What About Advertising?

• Third-Party Advertisers and Links to Other Websites

  Écono Coop Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertisements, and services.

• Use of Third-Party Advertising Services

  We provide ad companies with information that allows them to serve you with more useful and relevant Écono Coop ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website.

What Choices Do I Have?

If you have questions about how we collect and use your personal information, please contact our customer service at info@econocoop.com. Many of our Écono Coop Services also include settings that provide you with options as to how your information is being used.

• As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Écono Coop Services.
• You can add or update certain information on pages such as those referenced in the "What Information Can I Access?" section. When you update information, we usually keep a copy of the prior version for our records.
• If you do not want to receive e-mail or other communications from us, please update your Communication Preferences.
• The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Écono Coop Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to sign in.

In addition, to the extent required by applicable law, you may have the right to request access to or deletion of your personal data. If you wish to do any of these things, please contact our customer service at info@econocoop.com. Depending on your data choices, certain services may be limited or unavailable.

Are Children Allowed to Use Écono Coop Services?

Écono Coop does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use the Écono Coop Services only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to use Écono Coop Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of Ontario, Ottawa district. If you have any concern about privacy at Écono Coop, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected